If payment was made on-line through HCR then your refund can be processed electronically. If payment was made manually by credit card at the hockey office then you have the option of calling in your credit card number (905-770-0550); faxing (905-770-7712) or coming into the office for the refund. If payment was made using your debit card then you must come into the office for your refund. Please remember to bring your original card with you.